Keyword triggers handle simple requests. But customers also ask real questions: "Is this in stock?", "What is the return policy?", "Which size should I pick?" An AI context bot can answer these.
How it works
- You add brand context: products, prices, policies, FAQs, offers and tone.
- A customer comments or messages your page.
- AI understands the intent.
- It replies using only the context you provided.
What it is good for
- Product questions
- Pricing and offers
- Delivery and returns
- Store timings
- Lead qualification
Keep control
You decide what information the bot has. Add clear, accurate content and review conversations regularly. Escalate complex or sensitive issues to a human.
Tips for better answers
- Write FAQs in plain language
- Keep prices and offers updated
- Add your brand voice guidelines
- Test with real questions before going live
Try it
Explore AI conversations at Orange Flow for brands.
Frequently asked questions
Will the AI make things up?
Providing accurate context and reviewing answers reduces errors. Always let customers reach a human.
Is it only for big businesses?
No, small businesses benefit from faster replies too.
Try it with Orange Flow
Orange Flow is an Indian-made auto DM platform for Instagram creators and businesses. Set a keyword, add your link or PDF, and Orange Flow sends it automatically, with an optional follow-first step. Plans start at just ₹99/month, and you can start free with no credit card.
Put it into practice
Turn your next comment into a conversation.
Set up your first Instagram automation with Orange Flow and start free today.
Start for free